Technical Writer

Job description:

Cloudprinter.com is the leading print platform that enables local printing anywhere in the world. We are a team of 80+ thinkers and makers in different locations worldwide, true professionals and good people, who bring Cloudprinter platform to the next level.

We are looking for a Technical Writer to join our growing team.

What we expect from you:

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
• Produce high-quality documentation that translates complex product information into simple, polished, and engaging content for non-technical end users.
• Develop content for maximum usability, with a consistent and cohesive voice across all documentation.
• Evaluate existing and potential content, and develop innovative approaches for improvement.
• Use HubSpot & XWiki to maintain the knowledge base/help center as well as manage the lifecycle of documentation.
• Monitor metrics on the usage of educational materials as well as direct customer/print partner feedback.

What Does It Take:

• Ability to quickly grasp complex concepts, and communicate the information in a way that is engaging and understood by users.
• Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
• Superior written and verbal communication skills and experience working with content in multiple mediums.
• Experience working cross-departmentally to communicate the nuts and bolts of a product.
• Familiarity with API documentation is a plus but not required.

What we offer:

• Modern office in the city center
• A young & friendly international team
• Official Employment
• Competitive Salary
• Ability to travel abroad (visiting our offices all over the world)
• Paid sick leaves and vacation

To apply for this job please use the form on this page and don't forget to include a link to your LinkedIn profile.