Technical Writer

Ukraine • Marketing

Job description: is the leading print platform that enables local printing anywhere in the world. We are a team of 80+ thinkers and makers in different locations worldwide, true professionals and good people, who bring Cloudprinter platform to the next level.

We are looking for a Technical Writer to join our growing team.


What we expect from you:

  • Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements.
  • Produce high-quality documentation that translates complex product information into simple, polished, and engaging content for non-technical end users.
  • Develop content for maximum usability, with a consistent and cohesive voice across all documentation.
  • Evaluate existing and potential content, and develop innovative approaches for improvement.
  • Use HubSpot & XWiki to maintain the knowledge base/help center as well as manage the lifecycle of documentation.
  • Monitor metrics on the usage of educational materials as well as direct customer/print partner feedback.


What Does It Take:

  • Ability to quickly grasp complex concepts, and communicate the information in a way that is engaging and understood by users.
  • Excellent attention to detail and the ability to prioritize and work on multiple projects in a fast-paced, changing environment.
  • Superior written and verbal communication skills and experience working with content in multiple mediums.
  • Experience working cross-departmentally to communicate the nuts and bolts of a product.
  • Familiarity with API documentation is a plus but not required.

What we offer:

  • Modern office in the city center
  • A young & friendly international team
  • Official Employment
  • Competitive Salary
  • Ability to travel abroad (visiting our offices all over the world)
  • Paid sick leaves and vacation


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