Print Operations Manager

India, Ukraine, Brazil

Print Operations Manager

India, Ukraine

Job description:

The Global Print API from Cloudprinter has been awarded as one of the most promising revolutions and disruption in the print industry. With one single API integration, our customers connect and route print jobs to local print providers all over the world. Our customers contain web2print providers, publishers, and Fortune 500 companies.

We are searching for an experienced Print Operations Manager to join our fast-growing team on a full-time basis.


You will be:

  • Helping clients/print partners to solve issues
  • Handling tickets
  • Checking the status of all orders at Cloudprinter.com
  • Conducting meetings with print partners and clients from all over the world
  • Constantly maintaining correct processing of all orders in the system

 

Desired knowledge, skills & experience:

  • Basic knowledge about API Integration and connected apps (SiteFlow, Enfocus Switch)
  • Experience with Hubspot, Monday, Google Apps
  • Experience in Customer Support will be a plus
  • Upper-intermediate verbal and written English skills
  • Detail-oriented, reliable, stress resistant
  • Responsible, initiative, self-organized, eager to learn
  • Strong troubleshooting and critical thinking skills, the ability to think logically
  • Understanding of standard support procedures for proper reporting, escalation, and follow up
  • Ability to work in different shifts
  • Ability to work well with others in a collaborative team environment

What we offer:

  • Modern office in the city center
  • A young & friendly international team
  • Official Employment
  • Competitive Salary
  • Ability to travel abroad (visiting our offices all over the world)
  • Paid sick leaves and vacation


 

Apply for this job

Hi, please fill the short questionary. We are glad that you want to work with us. We really apprieciate it. The answer will be ready as soon as possible. Cheers!